F&I Development

Our methods and training philosophies are not limited to the F&I department but extend into the sales department. Our F&I department provides a clear and transparent way of offering all of your customers 100% of your products 100% of the time.

Our team approach will have employees at your dealership pushing in the same direction and will never leave your customers alone with an uninformed employee who cannot give personal testament to the benefits of your offerings.

Training is an ongoing process that never stops.

Driving Dealer Performance’s training is geared to educate and support all those who want to achieve excellence in the retail automotive industry. Our training courses are custom designed and cater to entry level positions all the way to executive management positions. The customized training curriculum and our ongoing support will help your team not only reach their fullest potential but continue to work to exceed our clients’ expectations.

Driving Dealer Performance will deliver results! Our training methods and principles have been producing results for over 25 years, helping to increase dealership success and achieve dealership goals.

At DDP, we will recruit and help you to hire the right candidate. Using our powerful PDP personal strengths tool, we can effectively vet qualified candidates for all positions within your dealership. Along with the use of the PDP, we have an extensive network of dealers, executive managers, and vendor professionals within that we can leverage to ensure we help hire the perfect candidate.

In addition, during the recruitment period, Driving Dealer Performance has staff who can handle your F&I operations.

Compliance Training for All Employees

We operate as an extension of your management team, providing:

Initial risk assessment and analysis

Process documentation implantation

Ongoing online compliance video training for all employees

Standard dealer jacket audit and optional third-party deal jacket audit

AFIP certification training